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Expense Optimization

  • TEMStrategy

    TEMStrategy Services

    Helps you assess your TEM goals and objectives, documents your requirements, provides in advice on architecture, technologies, services. Read more...

  • TEMRFx

    RFx Services

    Convergence’s RFx method is based on a facts and figures based objective analysis, and assures that even non-financial dimensions of the bid are turned into numbers for straightforward scoring. Read more...

  • TEM Strategic Sourcing

    TEM Strategic Sourcing

    Combines advanced sourcing software solutions with deep domain expertise, extended market intelligence, and a proven telecom strategic sourcing process. Read more...

  • TEM Inventory

    TEM Inventory

    An accurate inventory allows to execute a TEM program efficiently, providing easy reporting and analysis of inventory related information and producing maximum savings. Read more...

  • TEM Auditing Solutions

    TEM Auditing Services

    A telecom audit is self funding and comes with a ROI guarantee of at least 500%. There will be no need to secure additional telecom budget to enter in this service. Read more...

TEM Strategic SourcingStrategic Sourcing of your Telecom Contracts with exceptional ROI

Enterprise clients have learned a long time ago that there is specialized knowledge required to impact the complex structure of telecom contracts and to negotiate with the major telecom providers on a level playing field.

The combination of our experience, market knowledge, application expertise and methodologies bring you exactly that.

Convergence’s Telecom Strategic Sourcing services combine advanced e-sourcing software solutions with deep telecom domain expertise, extended market intelligence, and a proven telecom strategic sourcing process that substantially reduce your telecom services expenses and produce exceptional return on investment for your organization’s communications services.

Leverage is a key factor in strategic sourcing and that balance tilts towards the firms that engage Convergence for this process where they would normally be in the telecom provider's favor.

Convergence has developed intellectual properties in an area generally known as an inexact science.

Convergence applies a Telecom Decision Benchmark supported by Advanced Analytics technologies to strategic sourcing for Telecom. The process provides in a well documented audit trail necessary for those companies concerned about the process used to award large telecom contracts.

Compliance officers, Procurement Pros, CIO's, CFO's and CEO's appreciate this logical method used to score and weight RFP responses and grades such items as customer support, billing platforms, SLA's and many other factors that go into a decision to award a telecom contract. Not only is this an objective method to score responses to RFP's, but it clearly defines the objectives of our client firms in the process and provides the audit trail necessary to justify any award.

Uncovering the true cost of ownership of any telecom contract or offering is a highly specialized exercise. Without this methodology, telecom procurement pros cannot state the exact impact of any proposed agreement or rate offering. The telecom providers are experts at "bait & switch" techniques that are entwined in their corporate cultures. Our methods flush out the true costs of ownership. When you couple that with our vast experience in contract terms, it correlates into the most effective strategic sourcing solution for complex voice, data, WAN and IT applications available.

Convergence Optimizes your Telecom Strategic Sourcing Processes through:

  • Sourcing analytics
  • E-Sourcing
  • Managed Sourcing
  • Managed Auctions

Convergence offers a full suite of telecom strategic sourcing and RFP (request for pricing) products.

These include the TEMRFx/D and TEMRFx/E, designed even for client firms who have let their existing telecom provider contracts reach expiration or are within the sub-optimal time frame (6 months or less) before those agreements expire.

These products are quick to launch, and significantly reduces the timeframe necessary to fully optimize the sourcing strategies of an RFP.

A significant piece of the strategic sourcing in the telecom environment is leverage. Leverage is gained by having vast market knowledge which we have by doing numerous RFP's. Leverage is also gained by negotiating contracts or launching RFP's in a timeframe that would allow customers to make any necessary changes to their network in the event the incumbent provider loses. Generally, this is between 6 and 12 months before contract expiration.

Our service products are designed to also serve those potential clients who have lost their leverage, simply by allowing contracts to expire or where their incumbent provider does not believe the client has the necessary leverage to negotiate the best conditions available according to market conditions.

Contact us for more information on Convergence TEMSolutions Strategic Sourcing Services.

Professional Services deliver the quick wins to savings

Even with ICT budgets tight, launching a Telecom Expense Management initiative and realizing the cost savings that come with it is never a budget issue. Convergence's Telecom Expense Management Professional Services are one-time services that bring in savings quickly. Our TEMSolutions portfolio of Professional Services provide a strong foundation for Telecom Expense Management and are typically self-funding, some even come with a no-nonsense guarantee and free up budget instead of requiring investments. They help you understand, manage and realize valuable telecom savings and efficiencies and leave budget room to secure an ongoing TEM initiative, bringing in even further savings.
TEMSolutions are an ideal starting point for the organization that needs to define its TEM strategy, wants to get recoveries through validation and audit, optimize its telecom inventory, benchmark rates, renegotiate or RFx contracts, develop and roll out a telecom policy or Business Intelligence based reporting to better manage usage, install or streamline TEM business processes.
TEMsolutions Professional Services are result driven and based on the right combination of the golden triangle of the TEM Concept (Process), TEM Technology (Tools) and TEM Specialists (People). Convergence TEM specialists are experienced professionals, each have at least 15 years of telecom experience with national and international telecom providers and manufacturers. TEMSolutions projects are staffed with experienced professionals who understand operator billing, telecom inventory and services, telecom invoices and how to navigate the relationship with operators. TEMSolutions are based on proven, repeatable processes, applied to your unique environment and customised to your business needs depending where you are in your Telecom and Mobility Lifecycle Management initiative. TEMSolutions Professional Services leverage Convergence proprietary software such as TEMAuditor Workbench, TEMValidator, TEMOptimizer, TEMIntegrator and TEMSimulator, developed specifically for efficiently processing and providing unmatched granular visibility to telecom expenses.

TEM Knowledge

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  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

  • Convergence Customers

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  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.

    White Papers 
    White Paper Downloads

Attend a Webinar

Attend a Telecom Expense Management focused Webinar or find us at Events across Europe.
Upcoming and the latest webinars and up-to date event information keep you up to date.
Go to the Event section.