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  • Webinars

    On Demand Webinars

    Past Webinars are available On-Demand. Our library provides you with the opportunity to learn from industry experts even when you missed the live event. Read more...

  • Topics Library

    TEM Topics Library

    The web is abundant of vendor and expert publications. A lot of valuable information is available from people who aren't in the spotlight. Read more...

  • Analyst Reports

    Analyst Research Reports

    Through research and interaction with both vendors and users of TEM solutions analyst reports cover new developments as they happen. Read more...

  • Whitepapers

    White Papers on TEM

    A valuable resource when seeking additional information on TEM best practices and solutions. Subjects cover relevant topics for your TEM program. Read more...

Telecom Expense Management Topics LibraryTelecom Expense Management Topics Library from the Cloud 

While the web is abundant of vendor and expert publications, a lot of valuable information is available from people that are not in the spotlight. Authors include amateur writers from the customer’s side and consultants earning their living with TEM projects. We invite contributions from people looking for a means of getting their work read by other people seeking information and advice on Telecom Expense Management from real world projects and practitioners. We publish the author bio and source of the topic when accepted by our editorial staff. Within this bio you have the opportunity of telling the readers a bit about yourself and your professional environment. 

Click here to go to the topics listed.

Fast Changes in Telecom challenge your knowledge

Changes in corporate telecom happen fast. Organizations now have traditional Fixed Voice communications, VoIP, Mobile Voice and fast growing Mobile Data Services, Conferencing, expanding Fixed and Wireless Data Communications and Internet networks, Internet Video and Audio streaming, Unified Communications and the list goes on. As more telecom services need to be managed, costs need to be contained and workload related to the procure-to-pay process reduced. Consequently, Telecom Expense management becomes more important to organizations and the functional domains covered by TEM are expanding.
Industry information and experience for TEM project and program managers helps you to make the right strategic and tactical decisions for your TEM initiatives.
Convergence provides you with live and on demand webinars, whitepapers, references to analyst research and industry information to help you keep abreast of the latest developments in the TEM industry.
Every organization has however a specific environment and level of maturity regarding telecom management. A strategic consultation by Convergence TEM Business Consultants can bring you guidance and orientation. Our TTSLM – Total Telecom Service Lifecycle Management method will help you to initiate and develop your organization’s TEM initiative from the right starting point with the highest impact. We help you face the challenges brought by a fast changing Telecom landscape and the telecom lifecycle management opportunities brought by TEM solutions and services.

TEM Knowledge

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  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

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  • Convergence Customers

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  • Consult TEM Analysts

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    Analyst Research


  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.

    White Papers 
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Wiki Reference

Wikipedia reference to TEM: Telecom expense management (TEM) is a business approach to managing telecommunication service expenses (voice, data, and wireless) with a combination of software tools and manual auditing. Typical software leverages a telecom carrier's electronic invoice feeds to gain detailed information. Human agents use a combination of software and personal information about the telecommunications industry to compare the available pricing and service options.