Telecom Management Platform

A holistic environment to execute your TEM Strategies

Built to meet the advanced requirements and evolving needs of any size organization, Convergence’s TMP - Telecom Expense Management Platform solution provides an integrated management platform for fixed voice, mobile voice and data and data communications services. TMP brings the best-of-breed third party and Convergence proprietary operational and analytic technologies together to tackle the toughest telecom management challenges.

Convergence’s TMP is accessible through the TEMPOR or TEMPOR Enterprise Portal and provides in the operational web based solutions to manage contracts, invoices, inventory, service orders and flexible operational reporting. Convergence’s proprietary TAP – Telecom Analytics Platform - also available as a standalone solution to MidMarket and Corporate customers - complements the operational platform with invoice integration technology and advanced Data Warehousing and Business Intelligence, providing Intelligent Analytics to drive TEM insight and performance.

TEMPOR and TEMPOR Enterprise provide extensive portal functions such as a secure enterprise portal environment, SharePoint Integration, dynamic web publishing, collaborative and social networking features and mashups and over 60 other productivity-enhancing functions that allow to customize the TEM work environment to the preferences of any size business to maximize productivity and savings.

Rivermine Operational TEM Software

Rivermine’s TEM software suite delivers everything you need for telecom contract negotiation, procurement, provisioning, inventory management, invoice processing, auditing, optimization, and operational reporting.

The Software suite includes:

• Rivermine Inventory Engine™ - builds and maintains a current repository of all your fixed voice, mobile voice and data, and data communications assets.
• Rivermine Service Order Manager™ - creates, validates, and tracks telecom orders from request through approval and provisioning.
• Rivermine Finance Manager™ - enables automated invoice processing, bill validation, cost allocation, and auditing.
• Rivermine Clarity™ - delivers unparalleled visibility into and control over telecom spend through packaged dashboards, reports, and drill-down analytics.
• Convergence BillIntelligence – ntegrates, normalizes, maps, translates telecom invoices from any operator in any language or country and produces the Intelligent Bill, a standard telecom invoice which easily integrates with Rivermine and/or Convergence’s TEMExpert Analytic and third party solutions.

Convergence Analytic TEM Software

TEMExpert: an operator-grade Business Intelligence solution providing high performance reports, OLAP analytics, ad-hoc query and analysis, statistical analysis and data mining, alerts and information broadcasting.
TEMAuditor Workbench: supports telecom analysts in invoice validation and optimization assignments prior to the deployment of a TEM solution and during recurring deep optimization processes.
TEMIntegrator: allows import and/or integration of electronic bills and prototyping for new electronic bills, prior to support in the BillIntelligence supported invoice library.
TEMValidator: allows validation of invoices against applicable rate plans, inventory and contracts.
TEMOptimizer: allows optimization of services within the applicable rate plans, inventory and current user profiles.
TEMSimulator: allows simulation of rate plans, including What-If analysis

Web based access for easy access

Convergence TMP is a fully web based TEM solution allowing access from anywhere, anytime.

Scalable

Convergence TMP supports TEM initiatives for any size organization. MidMarket and Corporate TEM initiatives may rely on TEMPOR and access to the Convergence Analytic Platform to execute their TEM strategies, while Large and Global organizations rely on TEMPOR Enterprise, providing both operational and analytic TEM functions.

Holistic

TMP allows you to manage invoices, contracts, usage, cost allocation, provisioning, inventory, reporting and advanced analytics for fixed voice, mobile voice and data and data communications services from one platform, seamlessly integrated with the software you already use for other business functions.

Modular

TMP allows you to implement and grow your TEM solution according to your specific and evolving needs. Make your selection of the appropriate modules for your business and add new ones as the scope of your TEM initiative expands.

Integrated

TMP allows for easy integration with other technologies and applications. TMP provides in automation and synchronization of data exchange between telecom operator delivered data messages as well as with HR, Accounting and Asset Management software, eliminating duplicate data entry. Integrations include SAP, Oracle Financials, JD Edwards, PeopleSoft, Lawson, Microsoft and other applications.

Flexible deployment options

TMP gives you the flexibility to deploy the software in the way that works best for your organization, depending your size and preferences:

• On-premise: you deploy and manage the solution on-site or Convergence manages it remotely.
• On-demand: Convergence provides all the power of the solution in a hosted environment.
• Hybrid: Asset database resides on-premise for security while other portions of the solution are hosted for convenience.
• Migration: Flexibility to start hosted and migrate to on-premise over time to save long-term costs.