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Rivermine ClarityRivermine Clarity: The Key to Telecom Expense Visibility and Control

According to a Computerworld IT Leaders Survey, implementing business intelligence systems is one of the top three IT initiatives today. Such systems are used by many Fortune 1000 companies to do everything from analyzing sales and marketing trends to forecasting financial performance. At their core is sophisticated technology that enables data to be “diced and sliced” so that it can be quickly analyzed and reported.

Since telecommunications is a top five expense area for most organizations, applying business intelligence technology to gain visibility into, and control over, the telecom environment is critical.  That is what Rivermine® Clarity is all about.  It was built in conjunction with leading business intelligence provider, MicroStrategy®, to provide a wide range of capabilities from high-level telecom spend dashboards and reports to deep, drill-down analysis.   With Rivermine® Clarity, and a few clicks of your mouse, you can get visibility into your telecom assets and then quickly take action to avoid potential issues before they become major problems.

Rivermine Clarity Finance Manager Report in Flash

Rivermine® Clarity provides:

Dashboards: Configurable Web screens enable network key performance indicators to be easily tracked using pie graphs and bar charts. Dashboards available "out of the box" include coverage of financial management, invoice processing, vendor scorecarding and service order management.

Detailed Graphical Reports: Numerous "out-of-the-box" graphical reports are available with Rivermine Clarity to track status against Minimum Annual Revenue Commitments (MARCs), spend trends by carrier and services type, circuit move/add/change/disconnects, etc. Customizable and "ad-hoc" reports can easily be created through intuitive report-building wizards with drag-and-drop features. With the click of a button, drill downs can be performed.

Analytics: IT executives are constantly faced with questions regarding network spend and whether or not to embark on new technology initiatives. Rivermine Clarity enables analysis to be quickly performed so that the answers to such questions can be determined. Analytical abilities in Rivermine Clarity can include "what-if" analysis, forecasting, trending and planning. The extensive data available in the automated Rivermine system on telecom assets, expenditures, etc. can be mined to price/performance optimize networks.

Click here to download a whitepaper which details the benefits of applying business intelligence technology to gain visibility into, and control over, telecommunications expense management.

Technology enables TEM

There is no Telecom Expense Management initiative that can do without TEM Technology. Telecom products and services represent a mission-critical support function that will continue to grow more complex in terms of technology, functionality and pricing and require automated management. Telecom Expense Management technology delivers the information you need to manage your telecom spend and avoid unnecessary expenditures with integrated analysis of your inventory, equipment, contracts, vendors and billing. And as TEM has evolved far beyond just checking phone bills, technology becomes ever more important to support people and processes executing TEM business functions. Today, TEM Technology implies an Enterprise Resource Planning (ERP)-type integrated software application that delivers Total Telecom Service Lifecycle Management (TTSLM) for communications resources, a proactive method of managing the internal service delivery and service support processes of your organisation.
That’s why Convergence’s ERP level TEM solution is based on the technology of the world’s most famous provider of TEM technology, Rivermine Software, the result of tens of millions of dollars in development investment. Convergence’s proprietary software enhances and complements Rivermine to address the specific needs of the EMEA market and a geographically dispersed user community. The Convergence TEMPOR and TEMPOR Enterprise portal enable collaboration across geographies, customer teams, telecom suppliers and the Convergence Managed and Professional Services specialists. BillIntelligence normalises, translates and enriches incomplete billing data and TEMExpert Business Intelligence provides dynamic web analytics down to the call detail record level. This technology today brings TEM within reach of any size organization, with any telecom provider, in any language, anywhere.

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    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

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  • Convergence Customers

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  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.

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Attend a Webinar

Attend a Telecom Expense Management focused Webinar or find us at Events across Europe.
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