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call_accounting_250Rivermine’s integrated, comprehensive Call Accounting Solution

The Rivermine Call Accounting module provides a comprehensive set of tools to facilitate call detail gathering, analysis, monitoring, and reporting. Best of all, Rivermine Call Accounting is integrated to the Rivermine TEM solution and aggregates financial and usage data into a single analysis and reporting solution.

The Benefits of Call Accounting

Gathering and analyzing the CDR is just one piece of the puzzle. Rivermine integrates Call Accounting into the overall automated Telecom Expense Management (TEM) solution to provide the most comprehensive and complete set of data for your business needs. Gain visibility into and control over your telecom expenses with Rivermine Call Accounting. Rivermine Call Accounting was developed in conjunction with a company with well over 25 years of experience in the telemanagement industry. This offer will bring the combined benefits of a rich call accounting product coupled with Rivermine's leading automated telecom lifecycle solution.

Rivermine Call Accounting Helps to:

  • Easily allocate telecom costs internally or externally
  • Eliminate telecom misuse and abuse
  • Enhance telecom security
  • Ensure fast and accurate call routing

Rivermine Call Accounting is advanced Call Detail Reporting consisting of hardware, software automation, out-of-the-box reports, and ad-hoc reporting. The module can be deployed as a standalone Call Accounting solution, as part of an overall integrated TEM program with Rivermine's software or Convergence’s TEMSolutions.

Technology enables TEM

There is no Telecom Expense Management initiative that can do without TEM Technology. Telecom products and services represent a mission-critical support function that will continue to grow more complex in terms of technology, functionality and pricing and require automated management. Telecom Expense Management technology delivers the information you need to manage your telecom spend and avoid unnecessary expenditures with integrated analysis of your inventory, equipment, contracts, vendors and billing. And as TEM has evolved far beyond just checking phone bills, technology becomes ever more important to support people and processes executing TEM business functions. Today, TEM Technology implies an Enterprise Resource Planning (ERP)-type integrated software application that delivers Total Telecom Service Lifecycle Management (TTSLM) for communications resources, a proactive method of managing the internal service delivery and service support processes of your organisation.
That’s why Convergence’s ERP level TEM solution is based on the technology of the world’s most famous provider of TEM technology, Rivermine Software, the result of tens of millions of dollars in development investment. Convergence’s proprietary software enhances and complements Rivermine to address the specific needs of the EMEA market and a geographically dispersed user community. The Convergence TEMPOR and TEMPOR Enterprise portal enable collaboration across geographies, customer teams, telecom suppliers and the Convergence Managed and Professional Services specialists. BillIntelligence normalises, translates and enriches incomplete billing data and TEMExpert Business Intelligence provides dynamic web analytics down to the call detail record level. This technology today brings TEM within reach of any size organization, with any telecom provider, in any language, anywhere.

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  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

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  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

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