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MDM Mobile Services

  • Mobile Financing

    Mobile Financial Services

    Allows a company to maintain its cash flow, increase business credit and stretch the budget to improve benefit, while preserving capital. Read more...

  • Device Recycling

    Mobile Device Recycling

    Gives clients a solution for disposal of unused mobile equipment while extracting the remaining value from the discarded devices to support a charity program. Read more...

  • Mobile Logistics

    Mobile Logistics Services

    Provide in a solution to centrally manage warranty information and  avoid excess expenses from defect devices still repairable under warranty. Read more...

  • Mobile Management

    Mobile Management Services

    Streamline equipment management by automating the procurement and deployment of all your devices and services, providing insight in mobile asset expenses. Read more...

Mobile Device ManagementManage, control, visualize, empower your mobile workforce securely

 Organizations empower their increasingly mobile workforce more and more with mobile devices and solutions that make them more productive. Management of mobile expenses and security, mobile applications, visualization, analytics and control of invoices, expenses and usage are all processes that have become an increasingly important part of an overall telecom expense management program.

Being accessible is vital in today’s fast paced world and critical to any organization. Mobile workers (traveling, teleworkers, remote offices, home offices and other) must be always on to cooperate, collaborate, and be productive even when away from the office.

Manageability, security, affordability, usability, speed, reliability of mobile connections, while assuring optimized costs is key in today’s work environment.

That’s why Convergence offers a complete offering of Mobile Telecom Expense Management solutions that successfully address this management challenge and bring real 360° telecom expense management to the market.

Convergence Mobile Telecom Expense Management solutions encompass:

  • Mobile Device Management Software
  • Mobile Expense and Inventory Management
  • TEMCare MDM Managed Services
  • TEMSolutions MDM Professional Services

MDM Software

Convergence provides a mobile telecom expense management solution that can stand alone or as a part of a complete Total Telecom Service Lifecycle Management (TTSLM) solution. Based on Rivermine and Convergence proprietary and third party software our mobile software provides an intuitive and user-friendly interface to effectively manage your mobile assets, spend, software and security.

  • Mobile phone and Smartphone management
  • 360° mobile management
  • Self-service portal for mobile management
  • MDM client software for on device verification
  • Policy & application management
  • Mobile device optimization

Mobile Expense and Inventory Management

The explosion of mobile devices and mobile services brings challenges with it. Your staff needs to manage a variety of mobile devices with multiple billing plans and contracts, structure device and application usage, and manage security and compliance.

Our mobile solutions utilize the same procurement, inventory, financial management, analytics and reporting capabilities that can be used to manage the entire telecom environment, including voice and data circuits, services, and equipment. Convergence offers flexible delivery and pricing models that allow you to start to manage your entire telecom environment with mobile wireless before taking on other challenging areas. 

  • Visualize your cross-company mobile expenses
  • Enable cross-company reporting
  • Secure and manage mobile devices
  • Deliver applications over the air securely
  • Provide mobile access to sensitive data securely
  • Secure incoming and outgoing communications
  • Meet compliance requirements
  • Manage different devices, networks and OS
  • Avoid unnecessary expenses
  • Secure connectivity with mobile VPN 
  • Mobile Infrastructure & Device Management 
  • Enforce mobile security policy
  • Protect devices against spam and viruses
  • Manage your mobile workforce easier
  • Consolidated reporting across entities, contracts, countries, languages
  • Audit your mobile invoices automatically
  • Analyze your invoices and spend trends
  • Benchmark spend throughout your organization
  • Allocate costs for your accounting and finance systems
  • Charge-back expenses to customers and / or users
  • Manage deployment of software applications for mobile devices
  • Define, implement, enforce global mobile telecom policies across devices or by individual users
  • Back-up and protect sensitive and organization proprietary data
  • Get usage and security reporting across entities, departments, cost centers, devices and by individual users
  • Enforce pin code access and lock/wipe policies
  • Encrypt devices and data cards
  • Deliver firewall and antivirus capabilities

TEMCare MDM Managed Services

Delivers a complete Mobile managed service that allows you to reduce your mobile expenses and better manage mobile devices and Smartphones across your organization. Eliminate the complexities of managing highly complex contracts and tariff plans and leverage enterprise-wide total mobile telecom expense management. 

  • Mobile Telecom Expense Optimization, Auditing, and Invoice Processing
  • Web Based Operational and Analytic Management & Reporting
  • Self Service End User Mobile Portal
  • Mobile Asset Tracking
  • Mobile Help Desk Services
  • Real-Time Wireless Usage Management
  • Catalog Management
  • Mobile Logistics, Ordering and Device Fulfillment
  • Tariff Plan Optimization and ongoing audit
  • Mobile Device Recycling

TEMSolutions MDM Professional Services

As Mobile Voice and Data Expenses are becoming increasingly important, complex and hard to control, expert help from Convergence’s Professional Services team will assure you manage your mobile telecom environment best in class. Our professional services team brings you their experience from hundreds of customer assignments. 

  • Mobile Policy Development
  • Mobile Telecom Expense Management services
  • Mobile Telecom Expense Optimization services
  • Mobile Telecom Expense Auditing services
  • Mobile Operator RFP/RFI Management
  • Mobile Strategic Sourcing
  • Mobile Strategy consulting
  • Mobile Inventory creation
  • Mobile Resourcing / Staffing
  • Mobile custom analytics/reporting

Convergence’s Mobile Telecom Expense Management Services provide in an integrated approach to managing your global mobile expenses.

Contact us for more information on Convergence’s Mobile Telecom Expense Management solutions.

Mobile Device Management - security and efficiency

Over the years TEM has evolved far beyond just checking telecom invoices. TEM domain functions now include usage management, inventory management, ordering and provisioning management, strategic sourcing management and Business Intelligence. This means departments such as Procurement, HR, Finance, Purchasing and ICT are increasingly using TEM software as the pivotal application to manage telecom. No wonder these users are looking to TEM suppliers to provide a solution for the control and management problem of the fast growing mobile devices inventory and the digital assets they contain. That’s where Mobile Device Management comes into the equation.
Managing the data, security and applications on mobile smart devices has become a challenge for ICT administrators, compliance officers, HR and anybody concerned with protection of the digital assets of your organisation. Valuable management information was previously safely protected in a closed network environment, but now lives unsecured on mobile devices. Without the appropriate security, mobile devices are extremely vulnerable to security gaps. IT and security experts want to manage and protect sensitive information and enforce compliance centrally, rather than leaving the burden of security to the mobile device end-user.
Operational costs to support an increasingly mobile workforce have at the same time become a burden to ICT support departments. Convergence’s Mobile Device Management solution providing control across multiple brands of smart devices and platforms, multiple user groups, and multiple processes dramatically reduces support overload, ensures compliance and security, manages mobile applications and provides remote visibility and control.

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  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.

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