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TEM for Government

  • TEM for International Institutions

    TEM for International Institutions

    In a globalizing world International Institutions are large users of international communication services. TEM allows them to acquire and support these services at an optimized cost.  Read more...

  • TEM for National Government

    TEM for National Government

    National Government leverages TEM tools and services to centralize visibility on telecom assets, services and expenses. This capability optimizes the telecom budget across agencies. Read more...

  • TEM for Local & Regional Government

    TEM for Local & Regional Government

    Centralized management of distributed acquisition of telecom services brings first class telecom expense management to local and regional government, serving the common interest. Read more...

TEM for National GovernmentGovernment now can leverage TEM tools and services to optimize their telecom budget

Central government is in an enviable position for TEM initiatives aimed at providing telecom expense management services to, or in collaboration with other federal government agencies using the leverage of telecom volume to optimize telecom spend at a large scale.

Solutions for lowering and managing rising telecommunications costs in the government sector can’t come soon enough. Telecom may be packaged in with other agency ICT assets, but when it comes to managing costs, it hasn’t been a priority.

Gartner research estimates that 2 to 14 percent of telecom charges are in error. As usage continues to skyrocket, it’s leaving a trail of mounting bills to pay, legions of billing cycles to deal with and a growing number of suppliers to juggle. Lack of time and ability to thoroughly oversee telecom charges and reconcile vendor bills to avoid overcharges only adds to the problem.

These concerns are making telecom expense management a priority and drive the demand for software solutions that can manage telecom expenses that provide a comprehensive, centralized way to accurately account for telecom asset use, spot improper use, highlight billing inaccuracies and rein in costs.

As government operates more and more as business enterprises and manage many of the same costs, compliance and security concerns, they can expect to spend between 25 and 35 percent of their IT budgets on telecommunications assets and services.

Telecom expense management is now part of the asset management process, and provides the intelligence and automation to account for the entire lifecycle of mobile fixed voice, data communications, equipment, invoices and orders – and eliminate wasteful spending.

Convergence software for telecom expense management is available as a customer-hosted or Convergence-hosted deployment.

Our Telecom Management Platform software applications can provide governance and fiscal accountability of the government telecommunications expenses and capabilities for auditing and reconciling costs. It provides real-time controls, giving agencies the upper hand in identifying problems as they take place rather than after the fact. Another benefit to automated processes is the relief it provides when accounting for assets, invoicing and reporting, and optimizing contracts and network configurations.

Like any enterprise, the central government sector is in pressing need for a complete telecom expense management application to manage the full life-cycle, from procurement to pay, for all telecom expense management service types.

Contact us to learn more about our telecom expense management software solutions and services crafted to the needs of government customers.

TEM in a Nutshell

Convergence TEM services in a nutshell
TEM or Telecom Expense Management is now on the agenda of many Finance, IT and Purchasing departments. They want to reduce telecom costs through telecom audit, improved telecom bill management,  better telecom contract management, telecom inventory management, timely telecom reports, tariff and usage optimization. Convergence is a telecom consulting organization offering both Managed Service and Business Process Outsourcing services, focusing on telecom expense and inventory management. Our full communications management lifecycle portfolio of services for telecom cost management includes telecom strategic sourcing services through telecom cost analysis, telecom contract negotiation, telecom RFx Development  and RFx Evaluation, telecom auction and telecom contract procurement services. Telecom optimization services to reduce telecom expenses include telecom invoice audit, tariff optimization, telecom network optimization, inventory optimization and technology upgrade assessments allowing for telecom cost reduction. Managed services reduce telecom cost through technology fueled management, allowing for ongoing telecom bill audit, telecom call accounting, telecom reporting, telecom invoice control and automated telecommunications audit. Business Process Outsourcing services provide you with TEM technology and telecom consultant  expert service for outsourced telecom cost control and telecom spend management logistics services, leading to  telecom expense reduction as well as reduction in operational telecom management costs.

TEM Knowledge

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  • TEMPOR Enterprise
    Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities.

    Leverag World Class Technology 
    World Class Technologies

  • Convergence Customers

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    Customer Success

  • Consult TEM Analysts

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    Analyst Research


  • Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.

    Read the "What is TEM?" Rivermine primer.

    White Papers 
    White Paper Downloads

Attend a Webinar

Attend a Telecom Expense Management focused Webinar or find us at Events across Europe.
Upcoming and the latest webinars and up-to date event information keep you up to date.
Go to the Event section.