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Managing distributed telecom assets and expenses serves the common interest
Government bodies such as Cities, Communities, Police, Civil Services, Fire Departments, Hospitals, all have substantial telecommunications infrastructure and an increasingly mobile workforce with pervasive and often critical communication needs.
This results in annual telecom budgets that are growing at the same rate as in any other service industry.
As each service may be too small to support a standalone telecom expense management initiative, very few have already engaged in such a program, leaving them with excess expenses and unmanaged telecom assets.
By decentralized purchasing they miss the opportunity of peer knowledge and experience and remain unaware of the benefits of best of class contracts negotiated by industry experts.
Local and Regional Government can benefit from Telecom Expense Management as much as any other medium size organization, though need a specific approach to maximize their savings.
Typically, government applies public request s for proposals as the instrument of choice or imposed by law to achieve optimum contract terms and conditions.
This approach however has the adverse result of inflexibility, which means that it is hard if not impossible to benefit from ongoing optimization during the contract period, while some operators avoid the hassle of replying to RFP’s and the harsh contract terms that go with supplying public bodies.
Convergence has developed a methodology that substantially improves the financial benefits from RFP based contracting processes and allows at the same time for ongoing spend management.
Our method has been applied to universities, hospitals, cities and other local and regional public services with savings results that are at the same level of our commercial customers and allow for ongoing management and improvement of the telecom budgets.
Our web-enabled TEM software allows centralized management of decentralized telecom inventory and expenses with support from consultants who are familiar with the specific requirements of the government sector.
This frees up budget for the core services local and regional government stands for.
Contact us to learn more about our telecom expense management software and services for Local & Regional Government.
TEM in a Nutshell
Convergence TEM services in a nutshell
TEM or Telecom Expense Management is now on the agenda of many Finance, IT and Purchasing departments. They want to reduce telecom costs through telecom audit, improved telecom bill management, better telecom contract management, telecom inventory management, timely telecom reports, tariff and usage optimization. Convergence is a telecom consulting organization offering both Managed Service and Business Process Outsourcing services, focusing on telecom expense and inventory management. Our full communications management lifecycle portfolio of services for telecom cost management includes telecom strategic sourcing services through telecom cost analysis, telecom contract negotiation, telecom RFx Development and RFx Evaluation, telecom auction and telecom contract procurement services. Telecom optimization services to reduce telecom expenses include telecom invoice audit, tariff optimization, telecom network optimization, inventory optimization and technology upgrade assessments allowing for telecom cost reduction. Managed services reduce telecom cost through technology fueled management, allowing for ongoing telecom bill audit, telecom call accounting, telecom reporting, telecom invoice control and automated telecommunications audit. Business Process Outsourcing services provide you with TEM technology and telecom consultant expert service for outsourced telecom cost control and telecom spend management logistics services, leading to telecom expense reduction as well as reduction in operational telecom management costs.
TEM or Telecom Expense Management is now on the agenda of many Finance, IT and Purchasing departments. They want to reduce telecom costs through telecom audit, improved telecom bill management, better telecom contract management, telecom inventory management, timely telecom reports, tariff and usage optimization. Convergence is a telecom consulting organization offering both Managed Service and Business Process Outsourcing services, focusing on telecom expense and inventory management. Our full communications management lifecycle portfolio of services for telecom cost management includes telecom strategic sourcing services through telecom cost analysis, telecom contract negotiation, telecom RFx Development and RFx Evaluation, telecom auction and telecom contract procurement services. Telecom optimization services to reduce telecom expenses include telecom invoice audit, tariff optimization, telecom network optimization, inventory optimization and technology upgrade assessments allowing for telecom cost reduction. Managed services reduce telecom cost through technology fueled management, allowing for ongoing telecom bill audit, telecom call accounting, telecom reporting, telecom invoice control and automated telecommunications audit. Business Process Outsourcing services provide you with TEM technology and telecom consultant expert service for outsourced telecom cost control and telecom spend management logistics services, leading to telecom expense reduction as well as reduction in operational telecom management costs.
TEM Knowledge
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TEMPOR Enterprise
Accessible through the TEMPOR and TEMPOR Enterprise TEM Portals, Convergence's BillIntelligence and TEMExpert software, integrated with Rivermine's leading TEM software result in true Global TEM capabilities. -
BIG 4 Consultancy EMEA Chemical Company Global BI Software Provider Large European Bank National Retailer Port Services Company Regional Publisher and over 150 more -
Aberdeen AOTMP EVUA Forrester Gartner IDC Insight Research -
Download from the Convergence white paper library to improve your knowledge on best practices in Telecom Expense Management.
Read the "What is TEM?" Rivermine primer.
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