TEM for International Institutions

Centrally manage Mobile and fixed Voice and Data Communications on an international scale

International Institutions like The European Union, The Commonwealth, WHO, NATO, World Bank, WTO and hundreds of others have a specific challenge of managing international resources and expenses.

This is especially true for telecom inventory and expenses as these organization’s international profile brings with it higher than average use of international communication facilities and their associated high expenses.

Managing the lifecycle of distributed and mobile telecom has traditionally been a difficult task with excess costs as a result.

Reporting is another important requirement that is hard to match across countries and a heterogeneous portfolio of telecom providers.

Working in a budget bound environment, decision makers at International Institutions admit that their organization’s financial health greatly depends on budget-bound cost management, as there is no upside maneuvering room from increased revenues.

Administering and auditing the telecommunications lifecycle has become a significant challenge at International Institutions and there is clearly a need to contain runaway costs from increasing voice and data communications.

And as accounting and even ICT departments in most organizations lack the expertise, tools and time to perform this task effectively, the risk to lose millions to excess telecom expenses every year is high.

Services that are supposed to be disconnected, services that were contracted at different prices than billed, errors in the invoices, employee abuse and telecom fraud are just a few of the risks that may even not be detected by traditional audits.

And as there are no international operators with large international or global footprints, International Institutions have to deal with many suppliers of telecom inventory and services, putting a strain on internal resources to manage contracts, invoices, cost allocations, bill-split, rebilling and many other telecom lifecycle business processes.

Before telecom expense management from Convergence that was.

In recent years international companies have adopted Telecom Expense Management as a best practice to asses and optimize their telecom costs and now International Institutions increasingly adopt this concept to better manage telecom within budget and assure reporting and compliance.

Convergence’s TEM solutions are web based and structured to support international operating organizations and bring typical cost reductions of 20% to over 40%, while improving lifecycle management through outsourced telecom business processes.

Contact us to learn more about our TEM software and services for International Institutions.